Patient Information

COVID-19

We are facing the biggest challenge to NHS services in Peace time and the dermatology service has had to make some urgent changes to keep vital parts of our service running whilst we cope with staff shortages and redeployment to support the acute hospital.

We will only be seeing Two Week Wait cancer patients and Urgent appointments as face to face consultations. This is in order to reduce the risk of any infection for you and for us to prioritise the most urgent patients. With the exception of phototherapy, patch testing and our specialist vulval and hair clinics, we will be trying to maintain all other routine dermatology new appointments and follow ups as virtual appointments. Where possible we will use videoconferencing using your phone, iPad/tablet or computer. Alternatively, we will contact you by phone with the number we have on record for you.

Please be aware that virtual clinics may also overrun as face to face clinics do. Please also be reassured that if at the time of the virtual consultation the team feel that you would benefit from a physical review this will be arranged.
We will be asking patients with a skin lesion to photograph and submit those to us following specific instructions and guidance that will be issued to you. This will be managed by our teledermatology service and we will write to you with the outcome and book any further treatments or interventions based on clinical need.

You do not need to do anything more at this stage unless your circumstances have changed and you need to change your appointment, in which case please email us on [email protected]

Please try to refrain from phoning the dermatology department unless it is really urgent as all our staff, including our administration staff and secretaries, are stretched trying to implement these urgent changes. Thank you for your support with this.

We hope that this is of some reassurance to you and we will advise you of future plans for later appointments going forwards. Please do not come to the hospital if you have persistent cough or fever or have been in contact with anyone with these symptoms.

This page contains information about various skin conditions including symptoms, treatments and how to prevent them.
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